Privacy Policy

Wake Cup Coffee & Bar ("we", "our" or "the Company"), headquartered at Cluj County, Florești village, Florești commune, Urusagului str., no. 15, Tax ID 45231749, respects the privacy of our website visitors and customers. This Privacy Policy explains how we collect, use, store and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and applicable Romanian legislation.

The data controller is: • Company name: WAKE CUP COFFEE & BAR S.R.L. • Headquarters address: Cluj County, Florești village, Florești commune, Urusagului str., no. 15 • Tax ID (CUI): 45231749 • Trade Registry No.: J20/1005608/2021 • GDPR contact email: office@wake-cup.ro • Location address: Str. Donath 100E, Cluj-Napoca, Romania

We collect the following categories of personal data: **Automatically collected data:** • Language preferences (saved in browser localStorage) • Anonymous technical data for website operation **Data you voluntarily provide:** • First and last name (if you contact us) • Email address (if you contact us) • Phone number (if you contact us via WhatsApp) • Content of messages sent **We do not collect:** • Location data • Tracking or marketing cookies • Data for profiling or advertising

We process your personal data for the following purposes: • **Website functionality**: Saving language preferences for a better experience • **Communication**: Responding to your questions and requests • **Event reservations**: Processing reservation requests for private events • **Legal obligations**: Compliance with applicable legal requirements

We process your data based on the following legal grounds: • **Consent** (Art. 6(1)(a) GDPR): For saving preferences in browser • **Legitimate interest** (Art. 6(1)(f) GDPR): To respond to communications initiated by you • **Contract performance** (Art. 6(1)(b) GDPR): For processing event reservations • **Legal obligation** (Art. 6(1)(c) GDPR): For compliance with applicable laws

We keep your personal data only as long as necessary: • **Language preferences**: Until you delete browser data or revoke consent • **Correspondence**: Maximum 2 years from last communication • **Reservation data**: According to legal archiving requirements (up to 5 years) After these periods expire, data is securely deleted.

Under GDPR, you have the following rights: • **Right of access**: You can request a copy of the personal data we hold about you • **Right to rectification**: You can request correction of inaccurate data • **Right to erasure** ("right to be forgotten"): You can request deletion of data in certain circumstances • **Right to restriction of processing**: You can request limitation of how we use your data • **Right to data portability**: You can request transfer of data to another organization • **Right to object**: You can object to data processing in certain cases • **Right to withdraw consent**: You can withdraw consent at any time To exercise these rights, contact us at: office@wake-cup.ro

Our website uses only essential functional cookies: • **Language preferences**: We save your language choice (Romanian/English) in localStorage • **Cookie consent**: We save cookie acceptance to not show the banner repeatedly **We do not use:** • Tracking or analytics cookies • Advertising or marketing cookies • Third-party tracking pixels • Google Analytics or other analytics tools You can delete localStorage data at any time through your browser settings.

We do not sell, rent or share your personal data with third parties for marketing purposes. Data may be shared only in the following situations: • **Service providers**: Our hosting provider (Vercel) for website operation • **WhatsApp/Meta**: When you contact us via WhatsApp, communication is subject to their privacy policy • **Authorities**: When required by law All our service providers are obligated to protect data according to GDPR.

Our website is hosted on servers that may be located outside the European Economic Area (EEA). In such cases, we ensure adequate safeguards exist under Art. 46 GDPR, including: • Standard contractual clauses approved by the European Commission • Recognized certifications and compliance mechanisms

We implement appropriate technical and organizational measures to protect your data: • Secure HTTPS connection for the entire website • Restricted access to data on a need-to-know basis • Regular security updates • We do not store sensitive data on our own servers

Our website is not intended for persons under 16 years of age. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

We reserve the right to update this Privacy Policy. Any significant changes will be communicated by: • Posting the new policy on the website • Updating the "Last updated" date We recommend periodically checking this page.

For any questions or requests regarding personal data: • **Email**: office@wake-cup.ro • **Address**: Cluj County, Florești village, Florești commune, Urusagului str., no. 15 If you believe your data protection rights have been violated, you have the right to file a complaint with: **National Supervisory Authority for Personal Data Processing (ANSPDCP)** • Website: www.dataprotection.ro • Email: anspdcp@dataprotection.ro • Phone: +40 318 059 211